Return policy

Lifetime warranty

At Sanaté, we are committed to providing high-quality products and guarantee the durability of our shower filters with a lifetime warranty against manufacturing defects. If you need to exchange or return a product due to a manufacturing defect, please contact our customer service team for more details.

Contact:

We are here to ensure that you have a satisfactory experience with our products. For more details about our return and exchange policy, please feel free to contact us.

NOT INCLUDED:

  • Filters that become clogged before 4 months (this depends mainly on the water quality in your home). We have had cases where filters become clogged within 2 days and others that last up to 8 months without becoming clogged. To ensure a minimum level of effectiveness, we recommend changing the filters at least every 4 months.